Outstanding promises pulled from call transcripts, newest first — the ones just made, while they are still fresh enough to keep. Click Due to flip to the overdue queue instead. "Overdue" means the promised date passed; we track the date, not whether it was kept, so treat it as a follow-up prompt. Promises with only a vague phrasing ("soon") show the words and sort to the bottom. Anything promised more than two months ago drops off this list.